If prompted, enter your administrator password. Select "McAfee Securit圜enter" from the list of currently installed programs, and click the "Uninstall" button. Confirm that all McAfee products have been removed from your computer.Click the Windows "Start" button, select "Control Panel" and choose the Uninstall a Program" link under the Programs section.Contact McAfee Technical Support and provide the log file to your technician for troubleshooting.Click File, Save As, and save the file to your Desktop. Your troubleshooting log opens in a Notepad window. At the Cleanup Unsuccessful dialog box, click View Logs.IMPORTANT: If you see the message Cleanup Unsuccessful, save your MCPR log files for analysis by Technical Support: Your McAfee product will not be fully removed until after the restart. When you see the message CleanUp Successful, restart your computer.If you do not have Family Protection installed, you will not receive this authentication prompt. If you cannot authenticate, follow the on-screen instructions to obtain an uninstall code.If you have Family Protection installed, type your Administrator user name and password and click Next.When prompted, type the Captcha information, which is case-sensitive, to validate to application security, and then click Next.At the End User License Agreement (EULA) dialog box, click Next to accept the agreement.At the McAfee Software Removal screen, click Next.When you see the User Account Control dialog box, click Yes.Navigate to the folder where you saved the file, and double-click MCPR.exe.Always download a new copy of the MCPR tool before using it to uninstall your product. IMPORTANT: The MCPR tool is updated periodically when new products and updates are released. Download the MCPR tool from: and save it to a folder on your computer.Download and run the McAfee Consumer Product Removal (MCPR) tool:
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